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Component Contact doesn't work with Helix Ultimate

Asked by Anastassia Panenko 2 years ago Last activity 2 years ago

Hola, I have an error when I try to connect menu with component contact, in Helix Ultimate updated to Joomla 5 and all the extentions updated.
Thank you for your help,
Asia

Accepted answer

Marked as the solution
Ofi Khan Staff
2 years ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

4 more replies

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Ofi Khan Staff
2 years ago

Hello Anastassia Panenko

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Anastassia Panenko Asked this
2 years ago

Thank you Ofi Khan, please fint it in hidden content.
Un saludo,
Asia

Anastassia Panenko Asked this
2 years ago

Hola Ofi Khan, I share the backup-files in credentials, I hope it's what you asked for (login info you have in my previous comment).

Thank you for tutorial and for your help!
Asia

Ofi Khan Staff
2 years ago

I have found the same issue with Casseopeia template. Please swith to PHP 8.2 or lower. Then check your issue.

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