Staff replied Templates

Could not connect to the database.

Asked by Amy Mucha 2 years ago Last activity 2 years ago

While trying to install the package that I downloaded from Joomshaper.com called gourmand_quickstart_j4_v2.0.1.zip - unfortunately after I launch the joomla installer and fill out the site name & log in info when I try to connect to the database, I receive the following message:
Could not connect to the database. Connector returned error message: Access denied for user 'user_name'@'host_name' (using password: YES)

any tips would be most appreciated!

Solved:
I realized that I could not use the same password for the database user as my Administrator password. Once I created a unique password for my databse user, I no longer had that problem!

1 reply

Paul Frankowski Senior Staff

Hi Amy,

this is security protection made by Joomla Developers! Also we don't recommend using basics "admin" passwords or user name during installation.


Installer that you have in QS is native code from Joomla, we only updated database file from it, adding demo data.

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