The following error appears when trying to save an SP Page Builder article:
"Request Entity Too Large
The requested resource does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit."
What could be the cause and how to resolve?
I've increased the Memory_Limit, Max_Execution_Time, Max_Upload_Size, and Post_Max_Size but to no avail.
The same error occurs with an SP Page Builder page.
Here's a link to view current settings, which should be more than plenty.
https://monosnap.com/file/ReyIwbmVWYOpn1xrOwcy8CK9hLV1Xh
I've reinstalled SPPB. No change.
Joomla is current at 4.4.2, PHP 8.2.15, Apache/2.4.58 (AlmaLinux)
This might help: https://stackoverflow.com/questions/8896644/request-entity-too-large
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Thank you, Toufiqur.
I had increased the typical php settings but without resolution. So, I worked with the hosting tech and we were able to resolve it by editing the mod security settings. It was a very difficult issue to resolve.
Thanks,
Karen
Did you communicate with your hosting provider?
Yes, that's what I meant when I said hosting tech...I worked with the hosting provider.
Will you please provide me the Joomla administrator access to check the issue?
The issue was resolved by the hosting company, via an edit to mod security.
Glad to know that your issue is solved. Can you tell me what exactly they did?
raise the values of:
SecRequestBodyLimit from 13107200 to 26214400
SecRequestBodyNoFilesLimit from 0 to 131072
Then restarted Apache
Thank you so much.
Thanks to @Karen and my extra research I created that tip: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#413-request-entity-too-large
