General Options Not Visible For Any Items
Stefano Todaro
Hi,
I updated SP Page Builder and I am no longer able to access the published General options from the backend every time I click on an element.
Frontend publishing of pages is perfect!
From the video you can see on two pages chosen as an example, that all the Heading, Image Layout and Overlay, Slideshow, Pricing Table elements. Opt-in forms never publish the options on the right referring to General, but only Style and Advanced.
However, for the Images, some publish them, others don't
Obviously before the update all the elements always worked excellently!
View my video todste.it/video/error-sp-page-builder-option-general.mp4
My Site Web https://b-olistic-energia.todste.it/
Your account support-joomshaper active
Ofi Khan
Accepted AnswerPlease install SP Page Builder Pro version on the site. Then check your issue.
Ofi Khan
Accepted AnswerHello Stefano Todaro
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Stefano Todaro
Accepted AnswerDear Ofi Khan,
I had also thought about reinstalling SP PAGE BUILDER PRO, but I wanted your opinion first! I reinstalled the JOOMLA component and everything seems solved! General options are now visible in all web layout components!
Thanks for your assistance
Ofi Khan
Accepted AnswerYou are welcome 😊
Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.
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