Allura Template: Failed Update Version 1.0.1 To 1.0.2 - Question | JoomShaper

Allura Template: Failed Update Version 1.0.1 To 1.0.2

BZ

Beat Zbinden

Template 2 months ago

I can't update allura template from 1.0.1 to 1.0.2: "Error: Failed to download package. ...." When I do it manually, the sites (all with that template) crash afterwards. The file size of the file new allura.zip is also much smaller: 1.6 M compared to 2.4 M from version 1.0.1.

any ideas?

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #149983

Hello Beat Zbinden

Apology for the inconvenience. I have not found issues installing the latest template version. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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