KONSTRA Template Update Failed - Question | JoomShaper
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KONSTRA Template Update Failed

Mauricio Valdez

Mauricio Valdez

Template 3 years ago

KONSTRA template update failed

Can you help me with the update message of the KONSTRA template since it says that it does not recognize the extension and/or update of the template and the error appears all the time.

I have already updated the template, downloading directly from your server and under my account with you.

Attached images of the problem.

https://1drv.ms/u/s!ArQUV051UxWYgaGpF1ZHcWC7eCmnSSs?e=DKMej5

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93539

There is no message shown now. Please ignore if it appears again. You have the latest template. It is not a big issue.

https://prnt.sc/ybropIBOGdWH

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93327

Hello Mauricio Valdez

You have not activated the access. Please activate it and then I will check your issue.

Best regards

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Mauricio Valdez
Mauricio Valdez
Accepted Answer
3 years ago #93509

Excuse me... the access is ready!... can you check please?...

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Mauricio Valdez
Mauricio Valdez
Accepted Answer
3 years ago #93903

Thanks Ofi Hkan...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93971

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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