Educon Version: 4.0.3 Template Can't Update Fonts List. - Question | JoomShaper

Educon Version: 4.0.3 Template Can't Update Fonts List.

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Unchana

Template 5 days ago

Educon Version: 4.0.3 Template can't Update Fonts List. What causes this, and what are some possible solutions?

{"action":"none","status":"false","message":"The most recent request was denied because it had an invalid security token. Please refresh the page and try again."}

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 days ago #232419

Hello Unchana,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please update your Google Font API on the Typography settings. Then update fonts list. It works on my end.

prnt.sc/DsQC8vg9dxF_

Best regards

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Unchana
Accepted Answer
5 days ago #232424

I have successfully updated the Google Font API. However, when I click the One Click update button, this warning message appears.

{"action":"none","status":"false","message":"The most recent request was denied because it had an invalid security token. Please refresh the page and try again."}

I am using Joomla Version 6.1.3

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 days ago #232449

I have got the issue. I had checked on Joomla 5. On Joomla 6, the issue happens. I will talk with the developer team about it.

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Unchana
Accepted Answer
4 days ago #232479

I'm currently using this template for an ongoing project. I'll be waiting for an improved version and look forward to using it soon. Thank you very much.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 days ago #232586

Sorry, this problem will take some time. Actually, the issue is present on all Helix3 powered templates. The issue happens with Helix3 framework too. I have asked the team to look after the issue urgently. First they will fix it on the Helix3 template framework. Then it will be fixed on the specific template.

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Unchana
Accepted Answer
4 days ago #232493

I have an additional issue with using the Educon Template Version: 4.0.3 with Joomla Version 6.1.3

Off Canvas Menu Not Responding on a Mobile, Search Button on Menu Position Not Responding on a Mobile and Desktop,

I think it's probably related to the text color or link color in this section or the layout.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 days ago #232587

Please share your URL and some screenshots to check it. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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