Is it possible that no one can answer a simple question???
I read many other answers but no one answered me...
if I completely remove the old SPPB via the extensions manager, once completed i get this message: "You do not have access to the administrative section of this site." and I no longer have access to the administrator backend (so I can't install the new version of SPPB)
How can I completely and safely remove the old SPPB (also manually)? Thank you
Hello Claudio
This is how you can uninstall SP Page Builder.
If you are having trouble with uninstalling, then share your access in the hidden content box to check.
Best regards
Thank you for your reply...
it's very simply, but it's that i've already done... (read my previous post)
the problem is that if i completely remove the old SPPB via the extensions manager, once completed i get this message: "You do not have access to the administrative section of this site." and I no longer have access to the administrator backend (so I can't install the new version of SPPB)
How can I completely and safely manually remove the old SPPB?
NB if i install new version over old version i get an duplicate column "catid" error on database and installation abort... see my other post/request
In the hidden contents you have your super user credentials
Thank you
I'm still waiting for your reply....
I tried to install SPPB 5 pro but the installation fails with a component installation error: JInstaller: :Install: SQL Error Duplicate column name 'catid'
Mark Simon also has the same problem with the "catid" column duplication... see the post https://www.joomshaper.com/forum/question/31502
is there anyone ???...
Please share your database access to check it. Which SP Page Builder version do you want on your site? SP Page Builder 3 or SP Page Builder 5?
