Not Possible To Drag And Drop Components - Question | JoomShaper
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Not Possible To Drag And Drop Components

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wolfex

SP Page Builder 5 months ago

Hi, after update SPB to the latest version I'm not able to drag and frop components to page from "Add elements" section.

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4 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #193462

Maybe Joomla had a bad mood, it happends. But in general in 99% cases it's a cache issue.

Please mark topic as solved. And have a good & creative day.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #193158

Hello,

Thank you for reaching out to us.

Could you please provide a screenshot showing where you’re trying from, whether it’s in the backend or the front-end editor? That will help us better understand the issue and assist you more accurately.

Thanks again!

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #193191

Hi Wolf,

To be sure that is not a browser cache issue, just check editor using different browser(s). If you can, check it also by using 2nd (even older) laptop - clear/refresh browser cache before using editor tools.


Nobody since SPPB 557 premiere (2 May) mentioned about that issue, only you did today. So I assume it's a local & temporrary problem. And we didn't make any code changes in that area. Just stating the facts.

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W
wolfex
Accepted Answer
5 months ago #193458

Hello, now it started work. I do not know what was wrong. Thnak you.

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