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Trouble With The Instagram Gallery Configuraion

Miguel

Miguel

SP Page Builder 1 year ago

Hi there, how are you? I need help with the Instagram gallery configuration please. When I click on GENERATE TOKEN I get this error: error How can I solve this? Thanks!

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #149979

Hello Miguel

Please follow this documentation. I have also made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too.

Best regards

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Miguel
Miguel
Accepted Answer
1 year ago #150045

Hello! I followed the documentation but got the error. I watched the video and the only difference I found is that you set the app to "none" on "Business Type" and I set it to "consumer." Could it be the problem? Or is a consumer-type application enough for this? The rest of the steps were followed exactly as it says in the documentation! thank!

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Miguel
Miguel
Accepted Answer
1 year ago #150499

hi there, any news on this?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #150542

Please stricly follow the video and then check the issue. Set the app to "none" and check.

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MV
Manuel Valentin
Accepted Answer
1 year ago #156440

I had the same issue, and solved it by creating an app of type Business/Company, and then configuring the service "Facebook Login for Business". During a long time I always was trying with an app of type Consumer, but it had never been working, until I made this change. The official Joomshaper documentation is outdated, because the app type "none" seems to have been removed by Facebook.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #156687

Hello Manuel Valentin

Thanks for your valuable suggestion here. The documentation will be updated soon. Yes, setting the app type Business will work fine.

Best regards

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Miguel
Miguel
Accepted Answer
1 year ago #157836

Hi Ofi Khan, how are you? I really need your help here. I'm stucked. I created a new business app. Meta added some steps in the configuration. For example, Facebook login, requires some additional permisions. When I access to the permissions configuratiion, there's a large quantity of options. No idea wich ones needs to be active

https://drive.google.com/drive/folders/1zT90QwZ6txtuWLzGaTAJGh3lT-jhDWDq?usp=drive_link

Thank

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MV
Manuel Valentin
Accepted Answer
1 year ago #157855

In my case, clicking on "Request advanced access" on the "public_profile" permission and following the subsequent steps was enough to make it work, I did not activate advanced access on any other permission types.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #157920

Miguel

I am fine and hope you are well too. I have not activated advanced permission and facebook app works fine without it. I have no idea about it. In general, if you have issue with activating the addon, then let me know.

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