Hiden Areas In The Front End - Question | JoomShaper

Hiden Areas In The Front End

G

Gräzer Björn

SP Page Builder 1 year ago

Hi there, I have sections that are partially hidden in the front end. In the back end, they are not hidden. Using the latest Ultimate Helix Templatze and the latest SP Page Builder version: http://flugplatz-schaenis.ch.185-117-170-102.srv06.webpreview.ch/

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13 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #150069

Hi

Thanks for contacting us. Could you please check your site? I cant access on that.

-Regards.

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G
Gräzer Björn
Accepted Answer
1 year ago #150090

Hi You should have access: https://flugplatz-schaenis.ch.185-117-170-102.srv06.webpreview.ch/ It's the preview site.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #150265

Give me a screenshot of it please.

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G
Gräzer Björn
Accepted Answer
1 year ago #150315

Screenshot sent by e-mail.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #150384

Could you please send me here? You can use it for uploading screenshot

https://imgur.com/upload

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G
Gräzer Björn
Accepted Answer
1 year ago #150406

I have uploaded the two screenshots, please check if you received them.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #150578

Please give me the screenshots here in the forum.

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G
Gräzer Björn
Accepted Answer
1 year ago #150699

Hi, please see attached the following links with the screenshots. As you can see in the backend I can edit the right side [https://b-vizible.ch/img/Backend.jpg]

And if I switch to the front end it's hiden and I can not edit it and also not un hide it. [https://b-vizible.ch/img/Frontend.jpg]

There are many sections on this page which have this problem.

Thanks for your support, Bjoern

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G
Gräzer Björn
Accepted Answer
1 year ago #150700

I know the problem; as soon as I have an 'empty space' add-on, and this is hidden in the backend, the whole section is disabled in the frontend. Please check this on your system and let me know if this is a bug.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #150761

Hi

I cant access your site please check.

https://prnt.sc/cRWUauh0pRyb

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G
Gräzer Björn
Accepted Answer
1 year ago #150769

If you would klick on details, you could access. But anyway, the problem is solved according to the description above, so you don't need to access it anymore.

Case can be closed!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #150773

Glad to know that. You can now close this post by accepting the answer.

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G
Gräzer Björn
Accepted Answer
1 year ago #150778

The issue is releated to a bug and this need to be followed up.

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