Hello, I'm facing an issue related to menu items ordering. The order of submenu items I set in the administrator doesn't change on the frontend main menu. But in the module menu it's OK.
admin setting: https://prnt.sc/HriXcEVuUkEx
frontend: https://prnt.sc/UlgZQppdwjoi
Because in the module it works, it seems to be Helix Ultimate issue.
Joomla 4.4.3
Helix Ultimate 2.0.18
Thank you
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Hello, ok, I'm sending access in hidden content. Thank you
I just download your site backup & created a menu with sub menu. But, Ordering function works fine. Would you please re-create this menu & check again. Thanks
Ok, but I have 113 items in the menu, so re-create it will be pretty tricky. Why is there a need for re-creation?
Couldn't figure out the exact issue. But, under the filmy menu items ordering works fine. Thanks
Hello again,
there must be something wrong with the menu. I have added new submenu item "Včely a med" under the "Utrpení zvířat". In the main menu this new item does not appear. But in the offcanvas menu yes. The same in the module menu (https://zviratanejime.cz/utrpeni-zvirat).
Would you please try to delete & re-create the menu items then check again. Thanks
