Page Locked Issue - Question | JoomShaper

Page Locked Issue

L

Lele

SP Page Builder 1 month ago

Hello, I can't update content on my Homepage. Doing this the page is always locked (I'm the website administrator with full access).

1. I unlock the page and login.

2. Once I'm logged I modify the page. After that, when I save, the wheel start to turn and doesn't save. I see "Request failed with status code 404"

3. When I logout from the page I see: "Page not foud".

Note:

  • All others pages are fine, I open and save without problems. Database also fine. Cache cleared.
  • I upgraded today to last Joomla 5.0.3 and Page Builder Pro 5.2.7 but the issue still.
  • I saved a Homepage copy but problem still.
  • I reinstalled the Page Builder Pro extension but no changes.
  • Now if I work on Frontend Editor I can save but on Normal Editor (clicking Page Name) not.

Do you know the reason?

Thank's a lot, Lele

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #150683

Hi there!

Sorry for your issue.

Is there a lock icon? Can I have a screencast video illustrating the whole scenario to understand it better, please?

Best Regards

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L
Lele
Accepted Answer
1 month ago #150691
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L
Lele
Accepted Answer
1 month ago #151253

Hello Rashida, any news?

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