runtime error when I open the "Pages" tab in SP Pagebuidler 5 Pro - Forum | JoomShaper
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runtime error when I open the "Pages" tab in SP Pagebuidler 5 Pro

Asked by sarasotaorchestra 2 years ago Last activity 2 years ago

Hi, I'm getting a runtime error when I open the "Pages" tab in SP Pagebuidler 5 Pro. All the other tabs work just fine in the back end component... but pages errors out. Any help? To my knowledge, nothing changed on my installation when the error started.

helix shaper ultimate, and page builder pro 5.2.9, joomla 4.4.3

1 reply

Paul Frankowski Senior Staff
2 years ago · edited

Hi,

  1. Please clear browser cached files + clear Joomla cache
  2. Check using Incognito Mode (each browser has it)
  3. Check using different browser + hard refresh
  4. Reinstall component (download + install again)
  5. Enable VPN and using different IP location check SPPB again. Opera has Free VPN.
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