After Updating The SP Page Builder V5.2.7 To V5.2.8 Or V5.2.9 , I Can't Edit My Pages In Pages Panel "Unhandled Runtime Error" - Question | JoomShaper

After Updating The SP Page Builder V5.2.7 To V5.2.8 Or V5.2.9 , I Can't Edit My Pages In Pages Panel "Unhandled Runtime Error"

Genadijs

Genadijs

SP Page Builder 1 month ago

Hello! after the SP Page Builder v5.2.7 to v5.2.8 or v5.2.9 update, I can't edit my pages in the SP Page Builder panel, an error message appears! I can only edit my pages in front-editor, or I need to install an older v5.2.7 version! How to fix it?

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack l (2:1253017)

2477 (2:17590)

Function.l (2:1253017)

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5 Answers
Ronny Ko
Ronny Ko
Accepted Answer
1 month ago #152184

I have the same issue. I also cleared the cache.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152187

Hi

Thanks for contacting us and sorry for this issue. We are aware of this bug. Our team will fix it by next update. In the menawhile you can try this solution:

Clear browser cached files.

Clear Joomla cache.

-Regards.

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Genadijs
Genadijs
Accepted Answer
1 month ago #152320

Thanks! clearing all browser cache helped me.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152368

Glad to know that. You can now close this post by accepting the answer.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #152388

@Genadijs

If you don't mind, please next time before adding a post on forum check this documenation section: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

we have tip also for that issue :o)


Have a good day.

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