Investa Template - WFMediaBox Error If JS And CSS are Compressed Using Template Advance Options
Marco Lungo
Hello, everyone, on the Investa Template, if I compress the Javascript and CSS from the specific option in the Advanced Options of the Template, I get the error you can see here: https://prnt.sc/xQt0InMFBt-D
I've been gradually disabling the optimiser I use, i.e. JCH Optimize Pro, clearing cache and the like, until I found that the problem is related to the compression option on the template.
The problem that creates that error is also that, on mobile, it prevents the off canvas from working, i.e. you only see the three lines but, when you click on them, nothing happens.
I hope you'll find a solution soon or find some error of mine, I've been going crazy over it for three days now...
Thanks in advance to those who will help me!
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please disable this plugin and check again.
System - JCE MediaBox 2
Best regards,
Toufiqur Rahman (Team Lead, Support)
Marco Lungo
Accepted AnswerHi, great Toufiq!
Yeeeessss, you got it!
That is what caused the issue!
Thanks a lot, Toufiq, as alwais!
Marco
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)
Marco Lungo
Accepted AnswerHi Toufiq, I've happy reviewed your product and your services several times, on JED in the past. Maybe on Trustpilot too, let me check it out and, if not, I will provide to do that. Thanks a lot again, Toufiq, have a nice day! Marco