BIG BUG : Unable To Display Images For Some Joomla's Profiles - Question | JoomShaper

BIG BUG : Unable To Display Images For Some Joomla's Profiles

Laurent

Laurent

SP Page Builder 3 weeks ago

Hi,

I have found a big problem on SPPB latest release. On the frontend, when you login with a profile/user group NON admin or NON super admin, you cannot display media manager items.

see those screen shots for errors :

https://prnt.sc/ToGtHtoMQl4q

https://prnt.sc/t-9INnrgFAW5

https://prnt.sc/eNFYPX0qpQzI

https://prnt.sc/0iw4H3F14wB6

See Hidden Content for credentials and access.

To reproduce the problem :

  • admin_login is a joomla account assigned to super admin group
  • client_login is a joomla account assigned to client group, which is a custom group created by myself.

For info, these errors was not there on SPPB version 3.X

Problem is only located on SPPB version 5.X And other point : the problem is the same on all websites done with SPPB version 5.X

Thanks L.

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12 Answers
Laurent
Laurent
Accepted Answer
2 weeks ago #154141

any news ?

this bug is very critical for our customers. because they have a custom joomla group and they cannot display image and upload images or files.

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Laurent
Laurent
Accepted Answer
2 weeks ago #154366

hi

any news please ? this is a  critical issue for us, as access rights is a pillar of joomla's features.

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Laurent
Laurent
Accepted Answer
2 weeks ago #154480

I did some tests with other Joomla'a groups / access level.

And the problem is the same for all groups / access level except super admin.

so : -> if the user has super admin rights / group = he can display media manager images and files from the front-end. -> if the user has NO super admin rights / group = he cannot display media manager images and files from the front-end.

So could you please correct this bug, this very urgent has access rights features are unusable like this.

PLease fi it asap.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #154670

Hi Laurent,

Thanks for contacting us and really sorry for the delayed reply. I will inform our team about it. But we need some time, allow us some time please.

-Regards.

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Laurent
Laurent
Accepted Answer
1 week ago #154679

ok no problem, but please consider this kind of bug most important than other small things.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #154682

Ok, I will add it to our bug list as a higher priority to solve it soon.

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Laurent
Laurent
Accepted Answer
1 week ago #154683

yes because today, all our customers are impacted. they cannot access images...so this is a huge problem for a page builder....

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #154691

Sorry for this inconvenience. I have already added it in our bug list. I hope our team will solve it ASAP.

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Laurent
Laurent
Accepted Answer
2 days ago #155667

Hi,

Have you got any news? This bug is very blocking for our customers. they cannot access/edit their images

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 days ago #155678

I have already added it. Please wait for our next update.

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Laurent
Laurent
Accepted Answer
2 days ago #155684

ok thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 day ago #155687

You are welcome.

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