Request Failed With Status Code 500 - Error On SP Builder Pages Site - Question | JoomShaper
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Request Failed With Status Code 500 - Error On SP Builder Pages Site

J

jsmcpro

SP Page Builder 2 years ago

Hi,

we use the newest version and get this error after installation: https://prnt.sc/eBvmWAAUeiH2

We have the newest version of SP Page Builder Pro, the SPPB 5.2.9 . You can see here: https://prnt.sc/IuNOXspCjJLh

I change the php settings as you recommended, but still have the same error: https://prnt.sc/VqwbPL4WsYPJ

Can you please fix that?

Thanks and best regards Attila

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5 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #155038

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have solved your all of issues from my end. Just download this backup and run on your localhost or live server.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
J
jsmcpro
Accepted Answer
2 years ago #155083

Hi,

thanks for the support! I can now see the pages, but if i try to open a page to edit, get error 500 again. https://prnt.sc/Ssl8x7Sq8_R6

https://prnt.sc/rbjC1chwpoLe

https://prnt.sc/D2RjHVf78uHX

Can you please check it again and fix it?

Thanks and best regards Attila

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #155192

Download new backup.

0
LT
Luciano Tronchin
Accepted Answer
1 month ago #219638

DOVRESTE ESSERE VOI A RISOLVERE

      1. Alza i limiti nel file php.ini (Soluzione più probabile) XAMPP viene fornito con impostazioni molto conservative che bloccano i componenti pesanti come SP Page Builder.

Nel XAMPP Control Panel, clicca sul tasto Config riga di Apache e seleziona PHP (php.ini).

Cerca le seguenti righe e modificale con questi valori più alti:

memory_limit = 512M

upload_max_filesize = 128M

post_max_size = 128M

max_execution_time = 300

max_input_vars = 3000

Salva il file e riavvia Apache cliccando su Stop e poi su Start nel pannello XAMPP.

  1. Attiva l'estensione GD o Imagick SP Page Builder ha bisogno di una libreria per elaborare le immagini. Se non è attiva, restituisce l'errore 500.

Sempre nel file php.ini, cerca la riga ;extension=gd.

Rimuovi il punto e virgola (;) all'inizio per attivarla: deve diventare extension=gd.

Salva e riavvia Apache.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #219690

SP Page Builder itself does not require special configuration to run on a standard PHP environment. However, when using XAMPP, some default PHP limits are quite conservative and may cause issues with heavier components.

You can try increasing the following values in your php.ini file:

memory_limit = 512M
upload_max_filesize = 128M
post_max_size = 128M
max_execution_time = 300
max_input_vars = 3000

After updating these values, please restart Apache from the XAMPP control panel.

Also ensure that an image processing extension such as GD or Imagick is enabled in your PHP configuration, as SP Page Builder relies on these libraries for image handling.

If the issue still persists after these changes, please share the exact error message or any relevant server error logs so we can investigate further.

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