Awaiting an answer SP Page Builder

Undefined constant "WF_EDITOR_MEDIA"

Asked by Bruce 2 years ago Last activity 2 years ago

Hello
After updating plugin, theme and Sp page builder when I edit a page I see this error:
Undefined constant "WF_EDITOR_MEDIA"

(not only on a website but in some .. always the same error)

what can I do?
thank you very much
Paolo

7 replies

Ofi Khan Staff

2 years ago

Hello Bruno Ferraro

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

Paul Frankowski Senior Staff

2 years ago · edited

Hi,

even Google cannot find that error, so your are first one ever! Forgive us, but becuase of that we are operating by guessing.

If you have JCE editor, check if you updated to last stable version 2.9.7x
If you still have Sp Page builder 3.8.x it will NOT work in Joomla 5.1 (!)
Switch to TinyMCE editor (Global Configuration) and test again.
Do you have that error message in both editors : back and front-end?

Please share details:

Joomla version
SPPB Version
Other Text Editors installed?

Bruce Asked this

2 years ago

OK, sorry, I left out all the details .. a little hasty ... ;)

joomla 4.4.4
Sp Page 5.3.2
JCE (which in effect creates the problem - 0 Undefined constant "WF_EDITOR_MEDIA" ) : 2.9.72

if I remove jce as editor I receive a code 500 from sp page builder

I send you the login credentials to see for yourself

ps
frontend website is ok (it’s a demo version)

Grazie mille

saluti
Paolo

Paul Frankowski Senior Staff

2 years ago · edited

You have exaclty this same error also in Articles & Custom Module becuase of JCE plugins!

Please talk with JCE developer, use his Support Forum

Paul Frankowski Senior Staff

2 years ago · edited

I uninstalled JCE totally and Articles & Custom Modules works again.
Now I will check SPPB why it still shows Er 500.

Bruce Asked this

2 years ago

Hello Paul
I don’t know what may have happened but I tried to restore a backup, install it on localhost and update everything and everything works perfectly.
So, either something went wrong in the update, or there’s a problem on the server.
Sorry to waste your time. I’ll try reinstalling it on the online server and see if the problem is solved.
I’ll let you know what happens.
In the meantime, thank you for your kind availability.

Thank you very much

Paul Frankowski Senior Staff

2 years ago

It was weird case, even Google couldn't find anything useful ;p

I am glad that all works now.

Pavel

2 years ago

Hi. When removing JCE, it should also be removed manually its profiles from the database, as this is not removed automatically. After that, install JCE again.