SPPB 5.3.2 & Helix Ultimate 2.1.1 - Question | JoomShaper
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SPPB 5.3.2 & Helix Ultimate 2.1.1

GS

Giovanni Santoro

SP Page Builder 1 year ago

Dear support team,

after upgrading to the last Helix ultimate version the frontend editor is not working and a blank page is dipslayed!

The error persists with PHP 8.2 or 8.3. Any suggestions on how to solve it?

Before the update of helix ultimate everything worked fine!

Thanks a lot for your quick reply, Giovanni

1
5 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #157935

Hello Giovanni Santoro

Due to this plugin Plugins: System - JSpeed, frontend editor was blank. I have disabled it and now frontend editor works fine.

Best regards

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #157945

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

0
GS
Giovanni Santoro
Accepted Answer
1 year ago #157943

Great, thanks a lot! Best regards, Giovanni

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #157975

You are welcome 😊

Have a good day!

0
GS
Giovanni Santoro
Accepted Answer
1 year ago #157973

Thank you very much! Done!

0