Easystore Single Product Page Doesn't Load For Every Product.
Maracus Scott
I'm using sp pagebuilder with a template that has easystore. Whenever I create a new product the single product page doesn't load on some of the products. When I click on a broken product it just reloads the main product page with just that item listed. Other newly created products redirect to the item page like I would expect.
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Toufiq
Accepted AnswerPlease check now. You shouldn't use the same name of category name as product name. Alias name conflict this issue. Thanks for understanding.
Maracus Scott
Accepted AnswerI logged in with the account and it looks fine and I don't see any issues on my end. I've attached screenshots with me logged in.
Maracus Scott
Accepted AnswerThank you so much for rhe great support. I will try to remember this as so I don't have this issue again.