Smart Search Indexing Error - Forum | JoomShaper
Staff replied SP Page Builder

Smart Search Indexing Error

Asked by Saint Maur International School 2 years ago Last activity 2 years ago

When I try to run an indexing in Smart Search, I ge the following error:
An Error Has Occurred
Call to undefined method SplmsHelper::getItemid()

If I disable Smart Search - SP Page Builder, everythign works again, but I want to include those pages in the index.

Can you please advise? Thanks

1 reply

Ofi Khan Staff

Hello Saint Maur International School

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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