Smart Search Error On Indexing
smouellette
Smart Search indexing fails when the Smart Search - SP Page Builder plugin is enabled and does not when it is disabled. I really need a new Page Builder page to be indexed, so any help would be appreciated.
The error is in the hidden content below.
Ziaul Kabir
Accepted AnswerI’ve identified that three of your SP Page Builder pages are using the Articles Slider override addon, which is causing the current issue with Smart Search indexing.
Please delete the Articles Slider override addon from the following pages (If no need these Test and test-articles-slider delete thse pages and in service page remove this addon block only):
- Test
- test-articles-slider
- Service
Once removed, the error should no longer occur during indexing.
Let us know once this is done or if you need further assistance.
Thanks,
smouellette
Accepted AnswerThat worked, but a better solution would have been to fix the addon that came with Wayne Corp, no?
Thanks for your help in resolving this.
Ziaul Kabir
Accepted AnswerThis Articles Slider is a override addon, We recommend use Articles Scroller instead of Articles Slider.
Thanks
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
smouellette
Accepted AnswerLogin info below. Site is backed up just now and automatically at 12:14 pm Mountain Time every day.
Ziaul Kabir
Accepted AnswerPlease check now — your indexing issues have been resolved.
There were 4 pages in the Trash, which I have now permanently deleted. Everything should be working correctly.
Let me know if you notice any further issues or need assistance with anything else.
Thanks,