Scrolling Or Not - Question | JoomShaper

Scrolling Or Not

TM

Tom Mitchell

Helix Framework 1 year ago

www.rsfs.org.uk Not sure if this is a Page Builder or Helix issue.

I am receiving two complaints from users; we have only just deployed this site:

  1. In windows the scolling experience is not smooth. Having arrived at one of the main pages, the users scroll down and the page jumps rather than scrolls.
  2. iPad users (and Android) it takes several swipes up to get the page to begin to move and it also sticks at the bottom when you try to swipe back towards the top.

Thoughts please.

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #160066

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked on my laptop and no issue found. Can you share a screencast about the iPad?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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