Extensions No Longer Showing. - Question | JoomShaper

Extensions No Longer Showing.

PH

Paul Hart

SP Page Builder 1 year ago

Hi, I have updated my Joomla site, and renewed my Joomshaper subscription. Now, when editing a page, under the "Page Layout" area, the extensions/modules are no longer showing. The only thing available are the full templates. I updated the licence, and even reinstalled Pagebuilder, but it just isn't showing.

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #160099

Hello Paul Hart

Please check the Saved Items section. Here you will find your saved section and addons.

https://prnt.sc/GrJriojz0rIk

Best regards

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PH
Paul Hart
Accepted Answer
1 year ago #160200

Hello. That does not help me. The issue is I cannot insert addons, into pages any more because the option is no longer there in the "Page Layout" area. It is like the Pro features are not there any more.!

See printscreen below. https://1drv.ms/i/s!Asr6KSEJ6X0IsMxdL6wiT_WPAKx3Pw?e=373qyc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #160251

I think you are misunderstanding it. If you want a page layout, then just select one and it will be imported on the page. If you want to insert addons, then close the page layout selection area. You will find general SP Page Builder editor area. Please check the documentation to clear your confusion.

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PH
Paul Hart
Accepted Answer
1 year ago #160306

Hello, I am misunderstanding nothing. I have found a picture which shows what I am talking about. The correct term I should have been using is blocks. I have attached a picture of the "Page Layout" area with the blocks option shown. I have re-attached the picture showing my "Page Layout" area without the blocks option. I used to have the blocks option. Since updating the component I no longer have it. Like I said, I have renewed my subscritpion, entered the new key, but it still does not show.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #160383

Okay, I think I have got your issue. Pre-made blocks are there in SP Page Builder 4 or older version. In SP Page Builder 5, then option is here.

https://prnt.sc/LB876FTD0uWZ

Add Element -> Section Library

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