Save Section And Delete Problems - Question | JoomShaper

Save Section And Delete Problems

GETCOMM

GETCOMM

SP Page Builder 1 year ago

Dear JoomShaper, I encountered several problems in the saving function and in deleting sections. Often when I save, the saved section is not visible. It is sometimes visible after a few days and often it is not possible to delete duplicate saved sections due to seemingly unsuccessful save attempts.

Best regards.

Mirco

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4 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #163032

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your issue but no problem found on my end. By the way, I have added a code inside the .htaccess file (bottom of the file).

Best regards,

Toufiqur Rahman (Team Lead, Support)

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GETCOMM
GETCOMM
Accepted Answer
1 year ago #163045

Thanks Toufiqur, please check further.

The problem reported and highlighted by the video still occurs from Frontend. Apparently it doesn't save the SECTION but if I then check edit from Backend I find the SECTION saved and I also have the possibility to delete it.

It therefore seems that the problem is only when saving the SECTION in edit page from Frontend.

Try checking.

Thank you!

Mirco

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #163091

I will check it tomorrow and let you know the update. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #163124

Update: Please watch the video. I just checked front end and no problem found.

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