Save Section and Delete Problems - Forum | JoomShaper
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Save Section and Delete Problems

Asked by GETCOMM 2 years ago Last activity 2 years ago

Dear JoomShaper,
I encountered several problems in the saving function and in deleting sections.
Often when I save, the saved section is not visible. It is sometimes visible after a few days and often it is not possible to delete duplicate saved sections due to seemingly unsuccessful save attempts.

Best regards.

Mirco

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your issue but no problem found on my end. By the way, I have added a code inside the .htaccess file (bottom of the file).

Best regards,

Toufiqur Rahman (Team Lead, Support)

GETCOMM Asked this
2 years ago · edited

Thanks Toufiqur,
please check further.

The problem reported and highlighted by the video still occurs from Frontend.
Apparently it doesn't save the SECTION but if I then check edit from Backend I find the SECTION saved and I also have the possibility to delete it.

It therefore seems that the problem is only when saving the SECTION in edit page from Frontend.

Try checking.

Thank you!

Mirco

Toufiq Senior Staff

I will check it tomorrow and let you know the update. Thanks

Toufiq Senior Staff

Update: Please watch the video. I just checked front end and no problem found.

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