500 Behavior::modal Not Found On Template Hope
Lito Cabezas
Hi,
We are using Hope template and it's running on J5.
While it's running smoothly, we encounter 500 behavior::modal not found on one page of another extension.
We asked the extension developer to check it and below is their comment:
Please report the issue to the developer of the template. The error comes from line 14 of this file /templates/shaper_hope/html/layouts/joomla/editors/buttons.php
It uses an outdated code which was removed from Joomla 4+
Appreciate if someone can help. Thanks.
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight.Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Lito Cabezas
Accepted AnswerHi Toufiqur,
Thanks for getting back on this.
Sending you the details on Hidden Content. I also included the message we sent to other extension provider to replicate the issue.
Regards,
Lito