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SPPB undefined is not an object (evaluating 'e.response.data')

Asked by Tonda 2 years ago Last activity 2 years ago

Hello,
after reinstalling on the website on final hosting, my SP Page Builder Pro reports an error:
undefined is not an object (evaluating 'e.response.data')

Unable to open Pages or any other submenu.

J: 5.1.2
SPPB Pro: 5.3.4
PHP: 8.1
Akeeba backup 9.9.5

Can you help me?

3 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
2 years ago · edited

Hi there!

Thanks for contacting us.

Would you please check the following conversation?

https://www.joomshaper.com/forum/question/33028

And check the following troubleshooting points also?

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-cant-save-page-blocked-by-cors-policy

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

Best Regards

Tonda Asked this
2 years ago

Hello,
In the end it was caused by different redirect settings in htaccess (with www) and cofiguration.php live_site (without www). I didn't have to turn off mod-security.

Rashida Rahman Staff
2 years ago

Hi,

Glad to know that:)

You may accept the most useful answer in order to close the post.

Have a nice day!

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