Problem With Modules - Question | JoomShaper

Problem With Modules

A

angelo

Template 1 year ago

There is a problem with a module that page builder or template is doublicated it. You can see it in this page:

https://www.rules-chess-strategies.com/en/store-english

You can see it here: https://ibb.co/d0cLHnz

Please advice

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #165992

Hi there!

Sorry for the delay.

About your initial issue, appearing a module double:

The module you have published at the content bottom position which is a template defined active position: https://share.cleanshot.com/B3xVCvCy

And you have created an extra section in the template Options>Layout Builder and assigned the same module position in the template style for English language again:

https://share.cleanshot.com/zlJ69Zsn

https://share.cleanshot.com/V7nxtprv

So the module is appearing in the template defined position and in your extra section both.

So I have temporarily hided the extra one from your template options as follows: https://share.cleanshot.com/9y9p53zY

Please check now and let me know.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #165164

Hi Angelo,

Sorry for your experience.

Are you sure, there is no hikashop module published two times at bottom position?

If yes, would you please give me your admin access to check the issue for you? Please keep a full site backup before giving the access.

Best Regards

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A
angelo
Accepted Answer
1 year ago #165731

Hello,

No the module is not doubled on the back end. Similalry I have problems on the easy blog, LINK:

https://www.rules-chess-strategies.com/en/chess-blog

easy forums:

https://www.rules-chess-strategies.com/en/forum-en

and on member menu (when you sign in as a member:

https://www.rules-chess-strategies.com/en/user-profile-en

I had this problem on joomla 4. Someone from your team fixed it (or fixed the majority of the issus). Now I upgrated to joomla 5 and I have the same problem again. Could you please tell me what cost the problem and how to fix it?

Thanks in advance, Angelo

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A
angelo
Accepted Answer
1 year ago #166008

Thank you VERY MUCH!! I'm searching this for 2 years now... Other people told me to hide one position but you found really what is going on. You are the best and yoi helped me to solve other problems as well.

Cheers, Angelo

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #166040

You are always welcome and thanks for your appreciation:) It means a lot!

Have a nice day!

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