Where are My Images (Megainc Template) - Question | JoomShaper

Where are My Images (Megainc Template)

XPROPARIS Agence Web

XPROPARIS Agence Web

Template 1 year ago

Hi, When I publish articles on the "Megainc" template, some images disappear when the article is displayed in frontpage.

I have republished the same article several times with the same images, but the problem remains.

Thank you in advance for your help.

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10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #165669

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla correct administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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XPROPARIS Agence Web
XPROPARIS Agence Web
Accepted Answer
1 year ago #165696

Hi Toufiq,

I already gave my credentials in the previous mail in the hidden part. I give them again. Best regards

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XPROPARIS Agence Web
XPROPARIS Agence Web
Accepted Answer
1 year ago #165770

Hi Toufiq,

Please, can you give me a reply to my last post from more than two days ago ?

Thk

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #165792

Please check now and let me know. Thanks

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XPROPARIS Agence Web
XPROPARIS Agence Web
Accepted Answer
1 year ago #165801

Nothing change Sir,

See yourself in the hidden part THKS

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #165818

Do you use any caching service on your server?

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XPROPARIS Agence Web
XPROPARIS Agence Web
Accepted Answer
1 year ago #165821

I don't tink so ! But you can verify this vith my credentials..

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #166042

I couldn't find any clues. Could you please try creating a new article and let me know?

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XPROPARIS Agence Web
XPROPARIS Agence Web
Accepted Answer
1 year ago #166056

Hey Sir,

Can you explain me why the images of some articles are not displayed in the frontend? See the links in the hidden part.

I am sorry but it is very annoying to wait several days to solve this matter.

Thank you for your help

Regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #166151

Couldn't found exact solution. But, When i created a new article with your images and it works fine.

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