Hello

Thank you for the information, i will look into the issue from my end and get back to you soon, kindly allow me some time.

Hi Ariba, do you have any news on the issue? unfortunately the site being in production, the customer asked me to delete the page immediately. Hope you can solve it being a Plugin problem. Thank you

Hello

I sincerely apologize for the delay and thank you very much for your kind cooperation & patience. Our Developers are looking into the issue with priority and hopefully the problem will be solved very soon.

Thank you

Hello

Thank you for sharing the credentials.

I already sent you the credentials. I'll link them to you again, bye

Can you kindly provide me a Akeeba backup Zip file via google drive?

You can take help from our blog for Akeeba backup https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

Is there an update to this issue; I am having the same one..

Can you please create a new post on your issue? We will attend the query there.

Thank you. The issue is resolved