Tags Language Assignment In Easystore does Not have Effect... - Question | JoomShaper
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Tags Language Assignment In Easystore does Not have Effect...

OD

Olivier DELORON

EasyStore 1 year ago

Hi,

Despite assigning a language to a Tag in Easystore, this has no effect and all tags (of all languages!) are displaying on the site...

You can see the problem on the following page for instance: https://www.jmeka.com/fr/our-models-fr

Can you please correct that quickly or tell me a way to override this problem.

Thanks in advance,

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25 Answers
OD
Olivier DELORON
Accepted Answer
11 months ago #172360

Hi Mehtaz,

FYI the issue has been corrected in the last update.

Thank you for your action.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #172366

Glad to know that. You are always welcome.

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JF
Juergen Felfernig
Accepted Answer
1 year ago #165885

I am experiencing the same issue.

I am building a multilanguage site and I am unable to get an effect on the language settings.

Especially, because the header is set in the options manually. So there are no variables that could be affected by the change of the language settings or an .ini file with language content.

See the attached image.

https://postimg.cc/N9Nc2MKb

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OD
Olivier DELORON
Accepted Answer
1 year ago #165921

Thanks for your feedback Jürgen,

Yes I know, I am aware of that... I've already pointed out this problem to the JS staff.

See conversation: https://www.joomshaper.com/forum/question/33812

For now, they only acknoledged the issue... but no change till now.

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OD
Olivier DELORON
Accepted Answer
1 year ago #166161

Hi there,

Any tip about that?...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166234

Hi Olivier

Thanks for contacting us and sorry for the delayed reply. I will inform our team so that they can correct that quickly.

-Regards.

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OD
Olivier DELORON
Accepted Answer
1 year ago #166237

OK thank you, please keep me informed.

Regards

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OD
Olivier DELORON
Accepted Answer
1 year ago #166575

Hi there,

Any news about when this issue will be solved?...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166611

Hi

I have informed our team about it. It may take some time. When they replied I will let you know. Allow us some time please.

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OD
Olivier DELORON
Accepted Answer
1 year ago #166624

OK, but it is actually very crucial for our live sites that can't use this fondamental feature!

So please do the necessary as soon as possible...

Thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166654

I will inform and noted this in our feature request list. I hope team will take care of it ASAP.

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OD
Olivier DELORON
Accepted Answer
1 year ago #166689

OK thank you, but it is not a "feature request", it is a BUG...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166754

Ok noted.

1
OD
Olivier DELORON
Accepted Answer
1 year ago #167508

Hello Mehtaz,

I'd like to point out that in yesterday's update, this problem was not addressed or resolved...

Any information on when this will be done?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #167547

Sorry for this inconvenience. I will inform our team again, so that they can fix it ASAP.

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OD
Olivier DELORON
Accepted Answer
1 year ago #167565

OK thanks...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #167576

You are welcome.

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OD
Olivier DELORON
Accepted Answer
1 year ago #170152

Another update today, and still no fix for this malfunction...

Can you tell me when it will be taken into account, as it is reported for a mont at least?

As a reminder: the LANGUAGE ASSIGNMENT TO TAGS HAS NO EFFECT on their display on the site depending on the language.

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SC
Stuart Clark
Accepted Answer
1 year ago #170162

I don't think bug reports get taken seriously. It certainly seems like there is no desire to fix them.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #170337

I am really sorry on behalf of my team. I will again inform them as a higher priority so that they can fix it ASAP.

1
OD
Olivier DELORON
Accepted Answer
1 year ago #170342

OK thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #170350

You are welcome and thanks for your patience.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #170919

Hi Olivier,

Could you please give me a summary of that issue? And if possible give me a screencast video of that issue, its easy for our developer to understand it.

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OD
Olivier DELORON
Accepted Answer
1 year ago #170929

Hi Mehtaz,

Thank you for following up the issue.

Weel, as I said: Assigning a language to a Tag in Easystore has no effect on its displaying on the site according to a defined language.

See screencaps: https://prnt.sc/NH3Edi808Zon and https://prnt.sc/q-q-m2brTZSX

That is to say that normally, on the English version of the site, only the English tags should display and actually all tags (of all languages!) are displaying on the site...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #170933

Thanks a lot, I will forward it to our DEV team.

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