License Key - Question | JoomShaper

License Key

J

johnny

SP Page Builder 1 year ago

Where do I add my license key? Version: 5.3.6

https://imgur.com/uC5oz8B

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2 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #165997

Hi Johnny

Seems that You forgot about the basics somehow:

  1. Download SPPB 5 Pro version, now you have Lite/Free/Limted version
  2. Install it
  3. Clear Joomla cache: J! Admin: Maintenance > Clear Cache > Delete All
  4. Clear/Reload browser cache.
  5. Check that same component using Incognito mode and from 2nd browser to be sure.
  6. Finish your coffee/tea/drink with success after all :)

This same rule is also for typical software or other extenions in many cases.

Have Fun.


Update Joomla! Today they published a new version.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #165993

Hi there!

Thanks for reaching out.

It seems you are using lite version there. Please download the SPPB Pro and install over the lite one. Then you will get the option to insert your email and license key.

Please follow this: https://www.joomshaper.com/documentation/sp-page-builder/installation-update#span-style-font-weight-400-sp-page-builder-from-lite-to-pro-span

Best Regards

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