I am unable to Access the admin portal of my site. Says template has expired. I have renewed template . I now need to know how to re access the site

Hi there!

Sorry for your experience.

Would you please explain the issue more with details and screenshots? Kindly share your JoomShaper associated email address also to check from our end.

Your admin access would be better to have too. Please use the hidden content box to share any sensitive information.

Best Regards

Hi Ian,

Some facts:

1. Joomla core Admin template (Atum) cannot expire !
2. Maybe you used commercial admin template?
3. Front-end template does not affect the operation and login of the back-end (Admin).

Make screenshot and share link to image here.

Check also in Forum.joomla.org - maybe somebody has that weird problem before.

So far I have seen only those "Articles showing as expired" & "Expired bage in Blog Category view". Even uncle Google cannot find anything releated to what you wrote :[

X-Files case?