PROBLEM IMAGES BLURRED WITH CAROUSEL OR SLIDESHOW - Question | JoomShaper

PROBLEM IMAGES BLURRED WITH CAROUSEL OR SLIDESHOW

L

Ludovico

SP Page Builder 1 year ago

Hi, any image I upload into the carousel or slideshow gets blurred, can you fix it?

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15 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166653

Hi

Thanks for contacting us. It seems not blurred on my end. Are you talking about this slider portion right?

-Regards.

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L
Ludovico
Accepted Answer
1 year ago #166675

Let's take this inserted imagelinkwireless.it/images/2024/09/04/fibra-ottica.jpg, when it is displayed on the slider it loses quality, it does so with all images. Just look at the writing.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #166759

It seems fine in my end. You can reduce the height and width of the image and try. OR use a good resolution image.

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L
Ludovico
Accepted Answer
1 year ago #167034

The image in the media is in high resolution, but when it is loaded in the slider or carosuel it loses quality, look carefully at the images.

Original image in media wordpress: https://linkwireless.it/images/2024/09/07/screenshot-2024-09-07-084716.png

Image insert in carousel: https://linkwireless.it/images/2024/09/07/screenshot-2024-09-07-084511.png

As you can see the original image is in high resolution, while when it is uploaded in carousel or other slideshow of page build pro it loses quality, and this is especially visible in the writings.

The problem is there, please find a solution.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #167083

Ok I will inform our team so that they can solve this type of issues ASAP.

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L
Ludovico
Accepted Answer
1 year ago #168171

Hi, is there any news?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #168201

Hi

Please use high resolution image or try to reduce width or height of the image from settings. Right now these are the solution.

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L
Ludovico
Accepted Answer
1 year ago #168223

Hi, the images used are this https://linkwireless.it/images/2024/09/04/fibra.jpg and it is in high resolution, however your sp page builder module lowers the quality and comes in low resolution. Give me a solution.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #168278

You can try one thing, ready your image 1710 × 865 px size and then upload it. It may works.

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L
Ludovico
Accepted Answer
1 year ago #168280

Hi, I did as you told me, the image is always in low resolution once inserted

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L
Ludovico
Accepted Answer
1 year ago #168281
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L
Ludovico
Accepted Answer
1 year ago #168284
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L
Ludovico
Accepted Answer
1 year ago #168286

It does this with any image you insert.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #168364

Isn't it ok now? Sorry we dont have any other solution. But I will inform our DEV team so that they can fix this type of resolution issues in near future update.

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L
Ludovico
Accepted Answer
1 year ago #168468

It's a big problem, because it worsens the image quality, the module is paid, you have to solve it.

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