Customer Support Ruined Every Super User Login. - Question | JoomShaper
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Customer Support Ruined Every Super User Login.

MA

Morris Anderson

EasyStore 1 year ago

I requested help the other day for an issue on a site. I was asked by Joomshaper to allow access to the admin. I created a superuser account and supplied the Customer login credentials in th eHidden Content Section to keep that secure.

Today, not a single admin is able log in. In fact, the login in page shows massive errors and will not even bring up the administrator login page.

The Shop page from the Front page shows: FatalError HTTP 500 Whoops, looks like something went wrong. Compile Error: Cannot declare class JoomShaper\Component\EasyStore\Administrator\Helper\SettingsHelper, because the name is already in use

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #166892

Hi there!

Sorry for your experience.

However, this should not be happened though. Would you please share the forum post link you are mentioning here?

Let's see what can be done!

Best Regards

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