Add-Ons and Section Not Saving - Forum | JoomShaper
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Add-Ons and Section Not Saving

Asked by elsmachimo 2 years ago Last activity 2 years ago

Hello,

I am getting an error when trying to save Add-Ons and Sections. It reads as follows in a red box that pops up for a few seconds before disappearing:

Incorrect string value: '\xF0\x9F\x93\xB1
\xE2...' for column 'code' at row 1

Any idea how to fix this issue? Thank you.

4 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

elsmachimo Asked this

Thank you, I've included the details (sorry for not including earlier).

Toufiq Senior Staff

I just checked section save issue. But, no problem found.

Screenshot at Sep 12 16-54-49.png

Loaded fine without any problem.

Screenshot at Sep 12 16-55-39.png

elsmachimo Asked this

It seems to be all of them...

If you go to SP Pagebuilder Pro>Pages>NEW HOME JULY 2024, you can see it in action on any of the add-ons on this page.

Thank you.

Toufiq Senior Staff

Please check the saved section (demo-section1, demo-section2). Thanks

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