Floox Template - Question | JoomShaper

Floox Template

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Görkem Özçelik

Template 1 year ago

Hello, I want to use the theme named Floox. However, when I upload the template file, the template is missing or incorrect, so it cannot be used efficiently as in the quickstart file. Since I can already upload the template file to my existing web page, can you help me solve the problem with this file? I cleared the cache. However, the problem persists.

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168947

Hi there!

Sorry to hear that.

More details of the issue would be helpful. Is there any error when you try to install the template pack zip file from extension installation area?

Kindly, do let me know.

Best Regards

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Görkem Özçelik
Accepted Answer
1 year ago #168951

Hi there! No, there were no errors when I installed the plugin.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168956

So what is missing or incorrect, please? Share a screencast, kindly.

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Görkem Özçelik
Accepted Answer
1 year ago #169201

I cleared the cache. However, the problem persists. The screen that appears when I use the image2.png quickstart file. There is no problem on this screen. However, there is a problem on the page I use with the template, as in the image1.png image. When I use the style screen in the image3.png image to fix this problem, the changes I make are not reflected in the theme.

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G
Görkem Özçelik
Accepted Answer
1 year ago #169334

There has been no response on the issue yet. When will it be resolved?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170287

Hi,

Sorry for the delayed response.

I'm still not sure if i get your issue or not. Did you mean the preset color changes are not working?

If yes, kindly give me your admin access to check the issue for you.

Best Regards

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