Saved Addons Not Displaying - Question | JoomShaper
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Saved Addons Not Displaying

J

johnny

SP Page Builder 1 year ago

Joomla 4, SPPB Pro Version: 5.3.8

I have created some saved addons, I currenty have 5. When I save any new ones they don't appear on my saved addons list. I have cleared my joomla cache and logged out and back in.

What is causing this?

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5 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168943

Hi there!

Sorry to hear that.

May I have your admin access to check the issue for you? Please keep a full site backup before giving the access.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170284

Has your issue been solved already?

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J
johnny
Accepted Answer
1 year ago #170285

A combination of clearing cache and estarting seems to work, but it's very intermittent like a lot of SPPB features.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170838

Hi johnny,

Sorry to hear that, it's a repeating issue but glad that you can work with it. However, if it's really occuring so frequently, then let us have a look into your backend to search for a solution.

Best Regards

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #170840

Johnny, I have a small tip.

From RegularLabs website download and install CacheCleaner extension. Very very useful.

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