Good morning,
there is a problem with the finatic template, exchanging of background pics causing errors.
This problem only occurs with finatic specific plugins, located in the template folder.
The "rest' of pagebuilder seems to work correctly, so it is a template issue.
Also others having this problems with finatic, this is what I saw in the forum.
Should I send you a small video showing the error, and send you an admin login?
Thanks and best regards,
Ulrich
Hello there,
Please, share a videocast with us so that we can understand the exact problem.
Thanks!
Hi,
here is the video, same error occurs with the other finatic specific plugins
https://www.youtube.com/watch?v=_IKexgkhY3o
Thanks for taking care!!!
Ulrich
see the complete error message in the hidden area
Hello there,
Please, share your administrator access with us in the Hidden Content area so that we can check the issue at our end.
Thanks!
Hi, we are already working on the issue at https://www.joomshaper.com/forum/question/3506#qa-answer-15467
Thanks!
Ulrich
We are glad to know that. Continue communicating on that forum post.
Cheers!
