Template "Manufacturer" - Question | JoomShaper

Template "Manufacturer"

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Pio

Template 1 year ago

Hello, on the site https://www.tuttoperleaziende.it/ted/ I installed the template "Manufacturer". If you open the site for the first time the 404 warning appears https://prnt.sc/-YlQFm7pAVaq . How can I eliminate this warning?

Thanks Pio

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #169232

Hello Pio

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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Pio
Accepted Answer
1 year ago #169244

Hello Ofi Khan, I'm sending you the credentials you requested.

Thanks Pio

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #169935

Please update your Joomla version and check the issue.

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Pio
Accepted Answer
1 year ago #169976

Hi Ofi Khan, i updated joomla but i see the same issue.

Best Regards Pio

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #170103

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

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Pio
Accepted Answer
1 year ago #170406

Hi Ofi Khan I have done the backup with akeeba backup. How do I send you the zip file? However, the problem also occurs on your site https://www.joomshaper.com/ by opening the template preview https://www.joomshaper.com/joomla-templates/manufacturer .

Best Regards Pio

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #170698

Please update EasyStore on your site. The issue will be fixed. We will update the demo soon.

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Pio
Accepted Answer
1 year ago #170710

Hi Ofi Khan, To update EasyStore do I have to pay $159? We don't use EasyStore. If I uninstall it will I still solve the problem?

Thanks Pio

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #170747

Yes, then uninstall EasyStore component.

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