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Template Issue

A

asadmunir

Template 1 year ago

Hello,

at your request. created a new question

some of the custom css. is not working

https://ibb.co/txCsGVX https://ibb.co/nLSvDYR https://ibb.co/ZB5h4mR

but i have also noticed an issue with the addon. For some reason feature box was still remembering the old url and would not change. so i duplicate a feature box that was working to get over the issue. but then was unable to rename. the feature box. even when you click on the pen/edit and update the text it does not change

https://ibb.co/QMYXscH

thanks

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11 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169636

Hello Asad,

Please try altering the custom CSS with the following code:

.sppb-addon-feature {
  height: 220px;
}

I've also checked the feature box, and renaming it is working fine on my end. I’ve attached a video in the hidden content showing how it's functioning.

Let me know if there's anything else you'd like to address.

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169308

Hello asadmunir,

Apologies for the inconvenience.

Do you want the height applied to every feature box or just to a specific one?

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A
asadmunir
Accepted Answer
1 year ago #169419

Hi Atick,

as long as it is uniform and aligned all good. Also do you have an answer to why i cant edit the name of the feature box from the back end

thanks

Asad

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169467

Hi asadmunir,

Sorry for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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A
asadmunir
Accepted Answer
1 year ago #169553

Hi Atick,

all good details shared

regards

Asad

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169568

Dear Asad Munir,

Thank you for your message. I was able to edit the feature box title from the backend without any issues. It’s possible that I may not fully understand the problem you're experiencing. Could you kindly record a short video demonstrating the issue? This will help me gain a clearer understanding and provide better assistance.

Best regards

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A
asadmunir
Accepted Answer
1 year ago #169580

Hi Atick

Issue 1

Pleae look at the alignment of the boxes. I added the custom code to align it did not work.

https://ibb.co/dJMSNtN

Issue 2

I never stated you cant edit the feature box. try changing the title of the box to something else. eg change Hi-Tech to something else it will not work

https://ibb.co/bHGtfg9

regards

Asad

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169617

Hello Asad,

Thank you for providing the screenshots and clarification.

To assist you more effectively, could you please share the specific page link where these issues are occurring? This will help me investigate the alignment problem and the title change issue more thoroughly.

Looking forward to your response.

Best regards

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A
asadmunir
Accepted Answer
1 year ago #169630

Hello Atick

please see hidden content

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A
asadmunir
Accepted Answer
1 year ago #169637

Thanks for your help

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169639

Dear Asad,

I’m glad the issue has been resolved! If the solution worked as expected, I would greatly appreciate it if you could mark the issue as solved. Additionally, if you have a moment, your feedback through a review would mean a lot to me.

You can leave a review here: JED Review Trustpilot Review

Thank you for your time and support!

Best regards

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