Popup Builder - Question | JoomShaper

Popup Builder

Yofie Setiawan

Yofie Setiawan

SP Page Builder 1 year ago

Hi,

Now we are talking, please keep releasing such useful features such this. Anyway, this Popup Builder frontend editor seems doesnt work, show blank on me. Can we fix this?

0
2 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 1 year ago #169443

Hi Yofie Setiawan,

Thank you for reaching out, and I am sorry for any inconvenience caused by this oversight.

Please clean the Joomla cache and browser cache. And try again.

If the problem not resolved, to effectively resolve the issue, please give me Joomla administrator access? This will allow us to investigate thoroughly and provide a quick solution.

Before we proceed, I suggest creating a backup of your site using the Akeeba Backup extension. Please use the hidden content to share user your Joomla credentials.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #169444

Test using 2nd browser and Incognito Mode - just in case it's a cache issue. It works on my site.

info_3202_2024.gif

0