Error Updating SP Page Builder 5 Pro V-5.4.0 - Question | JoomShaper
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Error Updating SP Page Builder 5 Pro V-5.4.0

JS

John Silcock

SP Page Builder 1 year ago

After uploading v 5.4.0 and trying to access my pages I get an error.

Unhandled Runtime Error TypeError: undefined is not an object (evaluating 'i[e].call') Please open the browser console for more information! Call Stack (2:1375150) | 4805 (2:6579) (2:1375155)|

How do I fix this?

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4 Answers
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M
micduf
Accepted Answer
1 year ago #169424

Restore / recover from backup to previous snapshot before you upgraded.

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JS
John Silcock
Accepted Answer
1 year ago #169425

Thanks, I just had to clear my browser cashe. All is fine now.

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SC
Stuart Clark
Accepted Answer
1 year ago #169426

You don't need to do that! (luckily)

This is a browser cache issue - clearing the cache in your browser (not in Joomla) will fix the problem.

I would have hoped that someone from JoomShaper would be available to give these instructions, or better yet they'd tested to avoid this issue, but it seems they can't be bothered with that :(

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #169430

Hi John,

Thanks for contacting us and sorry for your issue. Its a browser cache issue. And glad to know that, your issue is solved. You can now close this post by accepting the answer.

-Regards.

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