Issue With SP Page Builder
Adam Minic
I am experiencing an issue with SP Page Builder, where I am unable to edit pages using the frontend editor Nor can i preview pages. https://prnt.sc/BPRN5AKrHWyA
Here’s what I’ve done so far to troubleshoot:
- Updated both the Manufacturer template and SP Page Builder to their latest versions.
- Increased all relevant server configuration parameters, including the memory limit.
Please find the site super admin access in the hidden content for further investigation.
Thank you!
Ziaul Kabir
Accepted AnswerHello Adam,
Thanks for reaching out to us. I am checking your issues.
Thanks
Ziaul Kabir
Accepted AnswerHello Adam,
I’ve looked into the issue, and it seems to be coming from the template. You may have overridden something, which could be causing this problem.
To resolve it, please log into your Joomshaper account, navigate to the template section Manufacturer template, and download the template. Then, install it from the System > Extensions section in your Joomla dashboard.
Let me know if you need further assistance.
Thanks!
Adam Minic
Accepted AnswerHi Ziaul Kabir,
You have kept debug mode on, which isn’t ideal.
I’ve followed your steps, and the frontend editor is now working. However, the preview button is still not functioning. Could you take a look at it?
Thanks!
Ziaul Kabir
Accepted AnswerHello Adam,
I apologize for the inconvenience. It appears that the preview is working correctly on both the frontend and backend. Could you please clear your browser cache as well as Joomla cache and try again?
Let me know if there’s anything else I can assist you with.
Best regards,