Issue With SP Page Builder - Forum | JoomShaper
Solved SP Page Builder

Issue With SP Page Builder

Asked by Adam Minic 2 years ago Last activity 2 years ago

I am experiencing an issue with SP Page Builder, where I am unable to edit pages using the frontend editor Nor can i preview pages. https://prnt.sc/BPRN5AKrHWyA

Here’s what I’ve done so far to troubleshoot:

  • Updated both the Manufacturer template and SP Page Builder to their latest versions.
  • Increased all relevant server configuration parameters, including the memory limit.

Please find the site super admin access in the hidden content for further investigation.

Thank you!

Accepted answer

Marked as the solution
Ziaul Kabir Staff
2 years ago

Hello Adam,

I apologize for the inconvenience. It appears that the preview is working correctly on both the frontend and backend. Could you please clear your browser cache as well as Joomla cache and try again?

Let me know if there’s anything else I can assist you with.

Best regards,

3 more replies

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Ziaul Kabir Staff
2 years ago

Hello Adam,

Thanks for reaching out to us. I am checking your issues.

Thanks

Ziaul Kabir Staff
2 years ago

Hello Adam,

I’ve looked into the issue, and it seems to be coming from the template. You may have overridden something, which could be causing this problem.

To resolve it, please log into your Joomshaper account, navigate to the template section Manufacturer template, and download the template. Then, install it from the System > Extensions section in your Joomla dashboard.

Let me know if you need further assistance.

Thanks!

Adam Minic Asked this
2 years ago

Hi Ziaul Kabir,

You have kept debug mode on, which isn’t ideal.

I’ve followed your steps, and the frontend editor is now working. However, the preview button is still not functioning. Could you take a look at it?

Thanks!

Adam Minic Asked this
2 years ago

Thanks

Ziaul Kabir Staff
2 years ago

Your are most welcome.

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