Indigo & J2Store Product Category "next Page" Issue - Question | JoomShaper

Indigo & J2Store Product Category "next Page" Issue

OH

Ojanotko Henrik

Template 1 year ago

After updating latest J! core to 4.4.9, in product view (J2Store) when trying to click next page or any other page vie (2,3,4 etc) it gives just random products from various categories instead of giving proper outcome. This happens if I want to browse particular category or "All products". Anyone else facing this issue?

Hopefully there's update for template available ASAP since this is bothering user experience significantly.

0
11 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #172604

Hello Ojanotko Henrik

I think this issue is related to Joomla or J2Store component. Please check your issue by changing the template to Casseopeia or any other template.

We have removed our overrides from the Indigo teplate. Currently, Indigo quickstart is powered by our own eCommerce component EasyStore.

Best regards

0
OH
Ojanotko Henrik
Accepted Answer
1 year ago #172615

Found out that there's new J2Store fork (J2Store dev continues): https://j2commerce.com/

Installed latest 4.0.6 to test environment and gives a bunch of template related issues, please see: https://ibb.co/1GW656Y

With Cassiopeia those issues not present.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #172646

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

0
OH
Ojanotko Henrik
Accepted Answer
1 year ago #173217

Here's temp super user for you (hidden content). Please let me know when you're able to access.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #173249

Sorry, the credentials you provided do not match. Please check and share it again.

0
OH
Ojanotko Henrik
Accepted Answer
1 year ago #173259

Please try again, check hidden content.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #173260

The credential works now. Please share the issue page to check it. I have not found in any issue on the pages.

0
OH
Ojanotko Henrik
Accepted Answer
1 year ago #173262

https://racinglinefinland.net/index.php/shop

  1. "Lajittele kategorian mukaan (sort by category) -> choose any category (e.g. "Moottori" (engine related products)
  2. click next page in order to show more products under specific category

After clicking e.g. page 2, 3 or any other possible page, it gives just random products instead of giving specific products under that category.

Happy to discuss on Teams conference call if needed to share my screen in order to demostrate existing issue.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #173348

This is a known issue. The pagination does not when using any filter. It is introduced in latest Joomla. The developer team is aware of the issue and working to solve it.

0
OH
Ojanotko Henrik
Accepted Answer
1 year ago #173520

Thanks for response. Did temp fix and set view to 200 products and added more columns so now need to just scroll down in order to see all available products.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #173685

You are welcome 😊

The developer team will fix the issue in the future versions.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

0