ONE SP Page Cannot Be Edited In Front End - Question | JoomShaper

ONE SP Page Cannot Be Edited In Front End

CE

Chris Elliott

Helix Framework 11 months ago

All pages on the site are Articles using the SPPB integration. In front end, we can edit pages but one (seems like only one) does not allow front end edit and reports:

"You are not permitted to edit this page because one more user is already checkid-in."

This is false. The article is not checked-out to anyone, in backend, no padlock and article can be edited fine.

This happens for any user so I tested as administrator as well... same issue.

In Hidden Content, I provide full details so you can investigate and advise on why this is and how it is fixed,

Thx C

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4 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174858

Hello Chris Elliott,

Apologies for the inconvenience. Could you please check now to see if it’s working correctly?

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CE
Chris Elliott
Accepted Answer
11 months ago #174860

Thanks Atick.

That is fixed. What was the issue so we can fix it ourselves if it happens again?

C

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174866

Please follow this process Navigate to System -> Maintenance -> Global Check-in prnt.sc/F4OwPDFzjwLF , then select all and then click Check-in prnt.sc/pPU9A52fuMRi . It will remove all the check-in.

Please mark the issue as solved.

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CE
Chris Elliott
Accepted Answer
11 months ago #174885

Thanks. Can;t see how to set the issue as solved though!

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