Cannot use addon text
Staff replied
SP Page Builder
Cannot use text addon
Asked by nagesh
1 year ago
Last activity 1 year ago
7 replies
Rashida Rahman Staff
Hi there!
Sorry to hear that.
Would you plase explain your issue a bit more with screenshots/screencast to understand it better?
Is there any error?
Best Regards
nagesh Asked this
When i try to use addon text in to the page, the page goes blank. Just now realised some other addons in spbuilder is also not working.
nagesh Asked this
1 year ago
· edited
Can i share my backend for you to check? Check on the file Try no addons are working. Including AddSection
nagesh Asked this
I have updated spbuilder and checking.
Rashida Rahman Staff
Hi nagesh,
If your issue still persists, kindly give me your admin access to check the issue for you.
Please, keep a full site backup before sharing the credentials.
Best Regards
Rashida Rahman Staff
Hello,
If there is no related issue left, you may accept the most useful answer in order to close the post.
Have a nice day!
Paul Frankowski Senior Staff
@Nagesh, as we informed in SPPB documenation, if you still have SPPB 3.8 in Joomla 5.x site, indeed you cannot use Text addons anymore. SPPB must be updated to version 5.x.
More info >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#what-is-not-supported-anymore
Log in to reply.