Hello,
We have an issue with sppagebuilder:
When we add contact form(addon) and we make a test: we receive the email message.
When we add form builder(addon) and we make a test: we don't receive the email message.
Thank you for your help.
Solved
SP Page Builder
contact form vs form builder
Accepted answer
Marked as the solution
Atick Eashrak Shuvo Staff
Hello Michel Hamel,
Apologies for the inconvenience caused. Could you please confirm if you’re using reCAPTCHA v3 ?
Michel Hamel Asked this
hello, Non we dont use it.
Michel Hamel Asked this
Unfortunately the form made with "Form Builder" is still not sending messages..
2 more replies
Rashida Rahman Staff
Hi there,
Thanks for reaching out.
Did you check and follow the documentation carefully, please?
Kindly do let me know.
If it doesn't help, please give me your admin access to check. Kindly keep a full site backup befire sharing the credentials.
Best Regards
Michel Hamel Asked this
1 year ago
· edited
Please check the form.
Thank you.
Atick Eashrak Shuvo Staff
Please check now
Michel Hamel Asked this
Thank you so much. The issue is resolved.
I received the demo message.
Atick Eashrak Shuvo Staff
You are welcome. You have configure the 'From Email' incorrectly https://prnt.sc/SosqTzKHwzrt. I set the email from your settings https://prnt.sc/XMH1Af1HnfYS.
Please marked the issue as solved.
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