Esports Dettagli E File Template Form Builder: The Contact Form is Not Working Correctly. - Question | JoomShaper

Esports Dettagli E File Template Form Builder: The Contact Form is Not Working Correctly.

MT

Max Tex

Template 8 months ago

Esports Dettagli e File templete form builder The contact form is not working correctly. The message comes partially. How do I need to customize the form so that the entire message is displayed?! ![https://www.emme2net.it/images/2025/Screenshot%202025-02-10%20alle%2012.43.26.png]

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #183509

Thanks for the access. I have fixed the settings. Please check your Contact Form now.

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MT
Max Tex
Accepted Answer
8 months ago #183517

Thank you, it's perfect now!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #183583

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #183493

Hello Max Tex,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please share your administrator access and Contact Form page here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing. I will help you set up the contact form.

Best regards

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MT
Max Tex
Accepted Answer
8 months ago #183505

Thank you very much!

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MT
Max Tex
Accepted Answer
8 months ago #183524

I'm sorry, I'm trying to create another interactive form that the client can fill out. But again it’s not possible to make the email include all filled fields

could you have a look please?

https://www.emme2net.it/component/sppagebuilder/page/71.html

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #183596

I have fixed this Form Builder as well. I would like to guide you so that you can resolve such issues on your own. You need to fix the variable names to correctly retrieve user-submitted data.

For each form item, you must set a Field Name. Then, use the corresponding variable name in the Email Body to ensure you receive the data when a user fills out the form.

When naming variables:

  1. Do not use uppercase letters, capital letters, or spaces.
  2. Use only lowercase letters.

Only then will the variables function correctly to fetch the data.

Please check the screencast I recorded from your site. I have shared it in the hidden content to protect your privacy. I have demonstrated only one variable example to keep the video concise. However, I have applied the same approach to all form items and updated the Email Body accordingly.

I hope this makes it clear how the Form Builder works.

prnt.sc/qeHyoj0auiR1

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MT
Max Tex
Accepted Answer
8 months ago #183604

thank you very much! Have a great day))

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #183607

You are welcome 😊

Have a nice day, too!

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